Jaz Pyramids Resort

We stayed in Cairo for business and the hotel was quite near our customer in Smart Village. What we appreciated most is that the hotel is quite at night, you don't hear the city. The hotel area has a beautiful garden, All rooms are kind of chalets, so not a hotel building, so it feels like a resort. The hotel is just taken over by a new owner, Pyramids by Jaz and the new owner is renovating the properties, they do this renovating during the day, so you have no issues at night. Breakfast is good, lots of choices. Staff is super friendly. Special thanks to Mr Hossam (night Manager), Samer (F.O) and Mohamed (PK). Price was good.

We had an exceptional experience with the Front Desk team at the hotel, including Ahmed, Seif, and other staff members. They provided us with great recommendations for things to do in the local area,, helped us with our Wi-Fi connection, and addressed various requests related to our room and local area. Their support made our stay even more enjoyable, and we found them to be incredibly helpful and responsive—a truly fantastic team! My partner had an outstanding experience with the hotel’s spa services. Omnia, the head of the spa, took the time to ask specific questions about his areas of discomfort—particularly at the base of his neck and lower back. She recommended a deep tissue massage, assuring him it would alleviate his pain, and she was right. He described it as the best deep tissue massage he’s ever had, with significant relief afterward. Exceptional service and expertise at the spa! Additionally, Nourhan from Customer Relations reached out with a courtesy call to check on our stay and followed up in person the next day. When we mentioned a minor issue with our room, Nourhan swiftly resolved it, ensuring our comfort and satisfaction. The level of service and attention to detail was outstanding. Excellent customer relations all around! We thoroughly enjoyed our stay at Jaz Resort Hotel. The staff were incredibly helpful, the food was fantastic, and the overall atmosphere was welcoming. We did notice that adding some seating outside the front lobby would be a nice touch for guests who want to sit and relax or are waiting for transportation. The spa services were outstanding, and the overall experience left us with wonderful memories. Thank you, Jaz Resort Hotel team! We look forward to returning. We’d also like to mention the convenient free airport pick up service offered through Booking.com. Our driver was waiting upon our arrival at Cairo airport and provided a safe, smooth journey to the hotel.

Being my first stay in Egypt, I was overwhelmed by the hospitality offered to me. All the staff were kind, welcoming and offered service beyond expectations. Everyone always checked in to make sure everything was going well with the stay. They asked my plans to see how they could enhance it for me. Breakfast was great - a combination of a continental offering and local delights. The gardens were so pretty too and great to be immersed in. Everything was easy. The location was also easy to connect into the sites which was great. The internet connection was stable too. I would always recommend this stay to anyone wanting to stay in Cairo - thank you!

It has heater & air conditioner, you may think you won’t need heater in the winter in Egypt but it gets cold at night, mostly because the room has a picture window overlooking the garden. Hotel has a very large and quiet facilities. Most of the Staff is nice and polite. Good supply of toiletries.

The location is fabulous for relaxation out of reach so quite and with great landscape